Master Service Agreement Gdpr

Master Service Agreement GDPR: What You Need to Know

The General Data Protection Regulation (GDPR) has put a lot of pressure on companies that handle personal data. It requires them to take specific measures to protect this information, and failure to comply can result in hefty fines. This is why many businesses now require their service providers to sign a Master Service Agreement (MSA) that includes GDPR clauses.

What is a Master Service Agreement?

An MSA is a legal contract that outlines the terms and conditions of a service provider’s relationship with a client. It covers areas such as price, scope of work, liability, and termination. By having an MSA in place, both parties can avoid any ambiguity and ensure that they are on the same page.

Why is an MSA Important for GDPR Compliance?

The GDPR requires companies to ensure that any third-party service providers they use are also compliant with the regulation. This includes ensuring that the service provider has appropriate security measures in place to protect personal data. An MSA with GDPR clauses can help ensure that the service provider is aware of their responsibilities and that they are willing to comply.

What Clauses Should Be Included in an MSA for GDPR Compliance?

There are several clauses that should be included in an MSA to ensure GDPR compliance. Here are some of the essential ones:

1. Data Processing Terms: This clause outlines the obligations of the service provider when processing personal data. It should include provisions for data security, data retention, and data deletion.

2. GDPR Compliance: This clause states that the service provider must comply with all GDPR requirements, including appointing a Data Protection Officer (DPO), providing data breach notifications, and conducting privacy impact assessments.

3. Subcontractor Control: This clause ensures that the service provider only uses subcontractors who are also GDPR compliant.

4. Auditing Rights: This clause gives the client the right to audit the service provider’s GDPR compliance.

5. Indemnification: This clause requires the service provider to indemnify the client against any GDPR breaches arising from their services.


If you are a service provider, it is essential to have an MSA that includes GDPR clauses. It can help you comply with GDPR requirements and give your clients peace of mind that their personal data is being handled appropriately. If you are a client, having an MSA in place can help ensure that your service providers are meeting their GDPR obligations. Make sure to work with a legal professional to draft an MSA that meets your specific needs.


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